Growth tacticS

Upgrading Your Webinar Experience: Unlocking Extra Value for Your Customers

Retention

Provide extra value to your paying customers by offering webinars only to those who have paid. This can help increase retention and prompt large volumes of upgrades.

Upgrading Your Webinar Experience: Unlocking Extra Value for Your Customers

Webinars are a great way to provide extra value to your customers and help them learn how to use your product better. By offering webinars only to paying customers, you can increase retention from existing customers and prompt large volumes of upgrades. You can also email the invite to all of your users, including free users / those who haven't paid yet. This can help to increase the number of upgrades and help to increase your customer base. Webinars are also a great way to engage with your customers and build relationships. You can use the webinar to answer questions, provide tips and tricks, and showcase new features. This can help to increase customer satisfaction and loyalty, as well as increase the likelihood of customers recommending your product to others.

How to implement
  1. Create a webinar that provides extra value to your paying customers.
  2. Invite all of your users, including free users, to the webinar.
  3. Promote the webinar on your website, social media, and other channels.
  4. Send out emails to all of your users to remind them of the webinar.
  5. During the webinar, provide tips and tricks, answer questions, and showcase new features.
  6. After the webinar, follow up with all of your users to thank them for attending and encourage them to upgrade.
  7. Track the number of upgrades that occur as a result of the webinar.