Retain customers by offering them a lower tier or data storage when they go to cancel.
Downselling at cancellation is a great way to retain customers and keep them engaged with your product or service. When a customer is about to cancel, you can offer them a lower tier of your product or service, or offer to store their data for a certain period of time. This gives customers an incentive to stay with your product or service, and can help you retain customers who may have otherwise canceled. Downselling at cancellation can also be used to upsell customers. If a customer is about to cancel, you can offer them a higher tier of your product or service, or offer them additional features or services. This can help you increase customer engagement and increase revenue. Downselling at cancellation is a great way to retain customers and increase revenue. It can help you keep customers engaged with your product or service, and can help you increase customer loyalty.
