Growth tacticS

Improving Onboarding with Aggressive Live Chat Prompts

Retention

Increase user engagement and onboarding success with aggressive live chat prompts.

Improving Onboarding with Aggressive Live Chat Prompts

Live chat is a great way to engage with users and provide them with the support they need to get the most out of your product. Aggressive live chat prompts are a great way to ensure that users are getting the help they need to onboard successfully. By setting up custom rules to trigger prompts, you can ensure that users are getting the help they need when they need it. For example, you can send a prompt after a certain number of web sessions, or to users who have been inactive for a certain amount of time. Intercom makes it easy to set up these rules and execute them quickly and efficiently.

How to implement
  1. Sign up for an Intercom account.
  2. Set up custom rules to trigger live chat prompts. This could include sending a prompt after a certain number of web sessions, or to users who have been inactive for a certain amount of time.
  3. Create the live chat prompt messages.
  4. Test the prompts to make sure they are working correctly.
  5. Monitor the results of the prompts to see how users are responding.
  6. Make adjustments to the prompts as needed.