Identify and re-engage users who are at risk of canceling by tagging them in your analytics system.
Retaining customers is a key part of any successful business, and one of the best ways to do this is to identify and re-engage users who are at risk of canceling. By using “At Risk” tagging in your analytics system (KISSmetrics, MixPanel, Trak.io), you can easily identify users who have not logged in for a certain period of time and flag them for immediate follow-up. This allows you to quickly reach out to these users and re-engage them before they decide to cancel. By using “At Risk” tagging, you can also gain valuable insights into why users are at risk of canceling. This can help you identify any potential issues with your product or service and make the necessary changes to ensure that your customers are satisfied.